General Information
Payments and New Connections
Town Clerk
Toni Clerk
Sewer & Water Operations Manager
Johnnie Chadwick
Maintenance Officer
Robert Tew
Phone Numbers
Emergencies: Dial 911
PO Box 97

Water & Sewer

Pollocksville Utilities

The Water and Sewer Department maintains the utility services around the clock to ensure Water Supply and Waste Removal operations.

This department maintains a Freshwater Plant that pulls water from the aquifer and stores it in the Pollocksville Water Tower. The Sewer Department maintains the lagoon and spray field operation, which keeps Pollocksville's waste trapped in the ideal sandy-loam soils. Both operations are carefully maintained by career operator Johnnie Chadwick.

New Online Portal to Pay Your Bill

There are two ways to know your bill amount:

Check the Paper Statement. It should come in the mail in the last week of the month. 

Call the Town Clerk. If you are unable to access your statement, the Town Clerk can tell you your bill amount. However, the clerk cannot take payments over the phone. 

There are 4 ways to pay:

Online. Using the new Payment Portal, create an account and pay directly

Mail. Do it the old fashioned way for just the cost of a stamp! Slip your payment in a new envelope with a note with the account name and send to P.O. Box 97, Pollocksville, NC 28573.

Outdoor Drop Box. Want to drop off a payment 24/7 from the convenience of your car? Use our drop box located at the front door of the Temporary Town Hall ​at 9026 Hwy 17 S, Pollocksville, NC 28573. It is a black box to the left of the door, and is checked daily.

In Person. Right now the office is closed due to covid. Come by when the office is open Mon – Thur | 9 – 2:30 and pay cash or check to the Town Clerk. 

Pay your bill Online Button

Start/Stop Service 

Have a Leak? 

Utility Collection Policy

Don’t Feed the Grease Goblin

Garbage Pick Up 


Non-Discrimination Statement

USDA is an equal opportunity provider, employer, and lender.